Technical Support Executive

Job Title: Technical Support Executive ( Semi Voice Process)

Contact To: 6362910198 (Pavan)

Location: Brookfield, Bengaluru

Salary: Up to 4.4LPA (28K)

Work Days: 5 Days a Week (2 Days Weekly Off )

Role & responsibilities:

• Assist international customers with technical issues.
• Troubleshoot hardware, software, or network-related concerns with accuracy and professionalism.
• Document all interactions and update issue details in CRM or ticketing systems.
• Meet daily and monthly targets related to resolution rate, productivity, and customer satisfaction.
• Escalate unresolved or complex technical problems to higher support tiers when necessary.
• Follow standard operating procedures, security policies, and communication protocols at all times.

Required Skills:

• Excellent verbal communication skills in English.
• Ability to troubleshoot and resolve technical issues efficiently and professionally.
• Strong interpersonal skills with a customer-focused and solution-oriented approach.
• Good understanding of computer systems, software, and basic networking concepts.
• Willingness to work in US shift
• Only freshers can apply.

Eligibility Criteria:

Freshers with basic knowledge of Technical Support are eligible to apply.

Perks & Benefits:

• Competitive salary up to 4.4LPA (28K )
  
• 5-day work week with 2 days off.
  
• Growth opportunities and performance-based incentives.
  
• Work with a fast-growing and supportive team environment.
  

Contact To: 6362910198

pavan@yourpitchh.com

Job Location:

Bengaluru, (Brookfield)