Senior Social Media Account Manager / Associate Director - Social Media

About This Job
Zensciences
Location: Bengaluru, Karnataka, India
Work Mode: On-site
Industry: Advertising Services,Marketing Services

About Zensciences
Zensciences is one of the largest independent B2B marketing agencies, working with global enterprises and fast- growth technology companies. We help brands build relevance, reputation, and recall in complex B2B environments — where trust matters as much as reach.
For us, social media is not just content. Its narrative, credibility, leadership presence, and reputation - managed consistently and intelligently over time.
Role Overview
As a Senior Social Media Account Manager, you will own social media strategy and execution for large, enterprise- grade B2B clients. This is a hands-on leadership role for someone who understands how the social landscape is evolving - from platform algorithms and executive visibility to employer reputation and AI-assisted workflows.
You will act as the owner of social for your accounts - shaping what gets said, where it shows up, and how its managed - while working closely with content, design, digital, and account teams.
Corporate candidates with strong in-house social or communications experience are welcome. This is a full-time, in-office role based in Bangalore.
Key Responsibilities

• Social Strategy & Narrative Management
  

Own social media strategy for assigned B2B accounts - aligned to brand positioning and business prioritiesTranslate campaigns, thought leadership, and leadership POVs into clear social narrativesBuild monthly and quarterly content plans with intent (not just frequency)

• Reputation & Trust Management
  

Manage brand presence across LinkedIn, X, YouTube, and reputation surfaces like GlassdoorPartner with HR / Employer Brand teams on review response strategies and content alignmentFlag reputation risks early and manage escalation calmly and professionally

• Execution & Platform Excellence
  

Drive end-to-end execution: briefs, coordination, approvals, publishing, and moderationEnsure quality, consistency, and relevance across platformsStay updated on platform changes, formats, and best practices — and apply them pragmatically

• Client Ownership
  

Be the primary social media leader and strategist for clientsLead reviews, performance discussions, and planning conversations with confidenceHandle feedback, iterations, and stakeholder expectations with maturity

• Measurement, Tools & AI
  

Track performance using social analytics and listening tools (Sprinklr, Hootsuite, Brandwatch, native analytics, etc.)Move beyond vanity metrics to insight-led reporting for B2B brandsUse AI tools responsibly to improve speed, consistency, and ideation

• Team & Cross-Functional Collaboration
  

Guide junior social team members where applicableCollaborate closely with SEO, paid, brand, web, and PR teams for integrated outcomesBring structure, predictability, and momentum into social delivery
Desired Skills & Experience
5–8 OR 8-12 years of experience managing social media for B2B or enterprise brands (agency or in-house)Strong understanding of LinkedIn as a B2B growth and reputation platformExperience handling executive / leadership social presence is a strong plusFamiliarity with social management, listening, and reporting toolsComfort working in complex stakeholder environments with approvals and governanceCurious about new formats, AI, and evolving social behaviorsOrganized, accountable, and calm under pressureComfortable working in-office and collaborating closely with teams
Why Join Us
Youll work on serious brands — but in a place that values thinking, ownership, and good judgment.
This is not a posting role. Its a reputation, narrative, and consistency role.