Associate - Inside Sales

About the Company :

• Founded in 2019, zingbus is building the most trusted brand for intercity travel. Keeping reliability and safety at the core, we are building a two-sided platform that delivers standardized journey experience for travelers and increased earnings for our supply partners.
• We connect 300+ cities across the country through our daily services and have served 2.5 Mn+ unique customers so far and are aggressively working towards the fleet electrification and establishment of charging technology and infrastructure.
• Raised Series A from Y Combinator, InfoEdge, AdvantEdge, and other prominent investors from India and silicon Valley. Additionally, secured a significant investment of $9 million from bp Ventures.

• https://yourstory.com/2021/03/gurugram-startup-zingbus-takes-tech-route-intercity-bus-travel-smoother/amp
• https://www.bp.com/en_in/india/home/news/press/bp-ventures-invests-9-million-in-indias-leading-intercity-bus
• platform-zingbus.html

Position : Associate - Inside Sales

Location: Gurugram

Overview:

We are hiring an Associate - Inside Sales. The role involves calling customers, understanding their requirements,

closing bookings, and coordinating internally with the supply/operations team to ensure smooth fulfillment.

Key Responsibilities:

• Attend and respond to incoming customer calls and leads promptly.
• Ensure timely follow-ups on all assigned leads.
• Convert leads into bookings and consistently achieve daily sales targets.
• Build and maintain a strong sales pipeline and conversion funnel.
• Maintain customer relationships as a top priority throughout the sales journey.
• Build trust and confidence with customers through effective communication.
• Understand customer requirements and recommend the right travel options.
• Handle customer objections and negotiate effectively to close sales.
• Maintain accurate lead and follow-up data in the designated system.
• Track lead status, conversions, and pending follow-ups consistently.
• Focus on improving lead-to-booking conversion and overall sales productivity.

Required Skills & Experience:

• Strong verbal communication in Hindi & English
• Experience in inside sales / tele-sales / travel sales preferred
• Good negotiation and follow-up skills
• Ability to work with cross-functional teams
• Comfortable with targets and high calling volumes
• Basic knowledge of Excel / Google Sheets

Ideal Candidate Profile

• Sales-focused and result-oriented
• Takes ownership from lead generation to closure
• Able to work in a fast-paced, dynamic environment