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Job Description
Imagine what we can DEVELOP with you
True leaders are always learning. Moody’s is home to information architects, thinkers, builders, and passionate problem solvers, a collection of diverse viewpoints working together to bring out our best. Join us. Forward Together.
Moody’s (NYSE: MCO) is a global integrated risk assessment firm that empowers organizations to make better decisions. Our data, analytical solutions and insights help decision-makers identify opportunities and manage the risks of doing business with others. We believe that greater transparency, more informed decisions, and fair access to information open the door to shared progress. Moody’s combines international presence with local expertise and over a century of experience in financial markets. Learn more at moodys.com.
At Moody’s, we’re taking action. We’re hiring diverse talent and providing underrepresented groups with equitable opportunities in their careers. We’re educating, empowering and elevating our people, and creating a workplace where each person can be their true selves, reach their full potential and thrive on every level. Learn more about our DE&I initiatives, employee development programs and view our annual DE&I Report at moodys.com/diversity
Moody’s Analytics provides financial intelligence and analytical tools supporting our clients’ growth, efficiency and risk management objectives. The combination of our unparalleled expertise in risk, expansive information resources, and innovative application of technology, helps today’s business leaders confidently navigate an evolving marketplace.
Department
Risk, Technology, & Ops OU
Role/Responsibilities
Roles & Responsibilities:
managing the data in Salesforce such as updating, creating, deleting, inserting and exporting of data and work closely with client in configuring, maintaining and supporting the system.
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Responsibilities
- Provide day to day support on CRM applications (primarily Salesforce)
- Data Management (Data Back-up, Extract, Import, Update, Delete, Edit, etc)
- Adding new records (accounts/contacts/leads/tasks) and verifying them
- Enrichment of existing records, remove duplicates
- Campaign list uploads, data scrubs, territory reassignments, moving opportunities
- Configuring standard/custom objects, validation, record types, page layouts, reporting, and analytics
- Manage cases and responding the user on time
- Create and manage weekly/monthly reports & dashboards in SFDC
- Preparing knowledgebase articles related to Salesforce products
- Coordinating with DEV team for issues with Salesforce application
- Must be able to work independently and within a team
Qualifications
- Working experience of approx. 2 years in Salesforce and data management/quality
- Proficient in MS office (Word, Excel, PPT) and other data analysis tools
- Knowledge of MS Access and SQL Server
- Excellent communication skills
- Strong problem-solving/analytical skills
- Open for rotational shifts
Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.
Candidates for Moody’s Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
Skills
AnalyticsCRMTradingIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
We empower Communication Service Providers to focus on building long-term profitable relationships with customers by automating majority of their business processes and by progressively transforming their customer and revenue management infrastructure into a high-performance, scalable and robust platform. We provide full suite of high quality Customer Management and Billing solutions including software products, consulting, installation & integration services and support.
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