Deputy Manager - Process Excellence (Bpo / KPO Exp Mandatory)
Risk Management & Compliance
Posted: 11 months ago
Posted: 11 months ago
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Job Description
Exp on Quality Systems, Tools & Quality Framework. Exp in managing audits from a risk compliance & control standpoint. Exp in Defect Analysis, Continuous improvement, Root cause analysis, Calibration and Corrective / Preventive action plans.
Required Candidate profile
2-3 years in current role as Assistant Manager / Deputy Manager in a call center or backend environment (Inbound calls, Emails/Chats). Preferred six sigma knowledge (YB/GB trained/Certified) .Skills
Continuous ImprovementProcess ImprovementCertified Black BeltProcess ExcellenceBusiness ExcellenceOperational ExcellencePexLean Six SigmaBpoIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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