Key Account Manager

Company Description

Zomato, established in 2010, is dedicated to its mission of better food for more people. Over the years, it has grown to become one of Indias most trusted brands and one of the largest hyperlocal delivery networks. With a diverse team of over 5,000 members, 3.5 lakh+ delivery partners, and numerous restaurant collaborators, Zomato strives to promote social and economic progress across millions of households. Zomato also operates Feeding India, one of the countrys largest not-for-profit initiatives, providing daily meals to the underprivileged and aiding critical humanitarian efforts. The company is committed to sustainable practices, including carbon-neutral delivery and reducing plastic packaging, while fostering meaningful opportunities in the gig economy.

Role Description

This is a full-time on-site role for a Key Account Manager located in Agartala. The Key Account Manager will be responsible for building and managing relationships with strategic restaurant partners, analyzing business performance, negotiating contracts, and implementing strategies to drive growth. The role requires regular coordination with cross-functional teams, addressing partner concerns, identifying opportunities for improvement, and ensuring partner satisfaction while achieving business objectives.

Qualifications

• Strong relationship-building skills, with expertise in client account management and stakeholder engagement.
• Analytical and problem-solving abilities, including proficiency in data analysis to make informed decisions.

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• Negotiation and strategic planning capabilities, with an understanding of business growth drivers.
• Excellent communication and presentation skills to liaise effectively with partners and internal teams.
• Self-motivated and proactive approach with the ability to work independently in a fast-paced environment.
• Experience in the food delivery, hospitality, or related industry is preferred.
• Bachelors degree in Business, Marketing, or a related field is required.