Zouk - National Retail Operations Head

• We're Hiring: National Retail Operations Head
• Zouk is looking to onboard a seasoned National Retail Operations Head to lead and scale our Exclusive Brand Outlet (EBO) business across India.
• Role Details:
• Designation: National Retail Operations Head - EBO
• Function: Retail Operations
• Location: Mumbai (Chembur)
• Role Scope:

• Own and drive the entire national EBO business
• Lead retail operations across all Exclusive Brand Outlets
• Ensure excellence in store operations, SOPs, VM standards, and customer experience
• Drive store productivity, efficiency, and profitability
• Partner with internal teams to scale and stabilize the EBO format

Ideal Candidate Profile:

• 5-6+ years of experience (flexible for strong senior profiles)
• Strong experience in fashion retail only (apparel / lifestyle / accessories)
• Proven track record managing EBO or franchise-led formats
• Candidates from legacy fashion retail brands preferred

• Why Join Zouk?
• High-growth Indian lifestyle brand
• Opportunity to build and own the national EBO retail engine
• Senior leadership role with scale and impact.