Customer Service Executive – Korean Speaker
Operations Maintenance & Support
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Job Description
Job description / Role
Full Time
Dubai, UAE
Any Nationality
Not Specified
Not Specified
Not Specified
Customer Service
Automotive
ONLY FLUENT KOREAN SPEAKERS WILL BE CONSIDERED FOR THIS ROLE.
Key Responsibilities
• Handle customer inquiries related to bearings and allied industrial products
• Communicate effectively with Korean-speaking customers and suppliers regarding orders, pricing, and delivery schedules
• Process sales orders, quotations, invoices, and delivery documentation accurately
• Coordinate with sales, warehouse, and logistics teams to ensure timely order fulfillment
• Provide basic technical support on bearing types, sizes, applications, and equivalents
• Track order status, backorders, and delivery updates; proactively inform customers
• Handle customer complaints, returns, and warranty claims professionally
• Maintain accurate customer records and communication logs in ERP/CRM systems
• Support the sales team with customer coordination and documentation
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• Ensure compliance with company policies and service standards
Requirements:
Required Skills & Competencies
• Fluency in Korean and English (spoken and written)
• Strong customer service and communication skills
• Ability to understand bearing part numbers and technical specifications
• Good coordination, multitasking, and problem-solving abilities
• Proficiency in MS Office and ERP/CRM systems
• Detail-oriented with a customer-focused mindset
Qualifications
• Bachelor’s degree or diploma in Business Administration, Engineering, or related field
• 1–3 years of experience in customer service; bearings or industrial products experience preferred
Preferred Experience
• Experience dealing with Korean manufacturers or customers
• Knowledge of bearings brands and industrial supply chains
• Experience in the UAE / GCC market (advantage)
Work Environment
• Office-based role with regular coordination with internal teams and overseas partners
About the Company
A leading manufacturing company in UAE.
Skills
Technical SupportCustomer ServiceLogisticsAdministrationWarehouseDeliveryIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
Important dates & deadlines?
Application Deadline
22 Mar 26, 03:02 PM IST
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