Business Resiliency Associate Director

Department Icon Management/ Strategic Consulting
Posted: 2 hours ago
20-25 years
Gurugram
Management/ Strategic Consulting
work from office
Full Time
Closes 13 Jan 2027

Posted: 2 hours ago
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Job Description

Role Description:
Overseeing a business continuity program is crucial for maintaining organizational resilience. Leads the team that ensures a comprehensive business continuity program is implemented for the Corporate Functions globally, spreading across 49 countries. Apart from managing the Corporate Functions, the role also demands managing ISO22301 certifications and other certifications requirements relating to Business continuity. Supporting additional initiatives time to time as assigned.

Key job responsibilities:

  • Business Continuity Plans (BCPs): Oversee the creation of BCPs for all projects and critical Corporate Functions. These plans outline how the organization will continue operating during disruptions or crises.
  • Annual Exercises: Ensure BC plans are tested annually, identifying any gaps and taking corrective actions based on the exercise outcomes.
  • Risk Management: Collaborating with other functions, help identify, manage, and mitigate risks. Establishing robust standards and processes to safeguards against disruptions.
  • Stakeholder Engagement: Working closely with stakeholders ensures continuity of service delivery. Regular governance connects with corporate function stakeholders and Growth Market leadership to maintain alignment.
  • Insights and Reporting: Providing regular insights on Business Resilience to leadership for informed decision-making.
  • Crisis Management: During crises, you provide a holistic view of business continuity risks to the Location Management Team (LMT) or Zonal Executive Management Team (ZEMT).
  • Support ISO22301 Lead in Program Management: Support ISO22301 lead with compliance and related activities ensuring adherence to international standards for business continuity. Ensure upkeep of BCMS records, management governance, metrics, managing workstreams and management and operational committees. Coordinate with auditor firms, managing maintaining costs and budgets prudently. Includes providing responses and adherence to other certification requirements relating to BCP.
  • Additional Initiatives: Support any other initiatives assigned from time to time.
  • Stakeholder Management: Effective communication and collaboration with various stakeholders, including project leads, architects, clients, technology teams, auditors, and support functions, are essential.
  • People Management: Managing the team across India locations ensures the smooth execution of the business continuity program.

  • Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

    Qualification

    Candidate Experience and Skill requirement:

    • Strong knowledge of risk management / business continuity management process, methods, and best practices.
    • Should have worked in business resilience / operational risk / information security / other risk related service delivery managing large function specific projects. Effective handling of large-scale crisis situations
    • Ability to think strategically and tactically to identify and mitigate potential risks with excellent problem solving and analytical skills. Negotiating and providing alternative approaches.
    • Minimum 20+ years of proven industry and functional experience with the last 6 years in senior management roles with team responsibilities. Should be an effective team leader, team player and work across multiple cultures.
    • Ability to take initiative, manage multiple simultaneous projects and meet tight deadlines with superior project management skills. Showcase self-managed large initiatives by delivering value added results that are deployed, and benefits reaped. Global deployment of initiatives will be added advantage.
    • Must have upskilled through learning latest developments in the industry they are working and should have contributed to sharing knowledge.
    • Ability to effectively collaborate with stakeholders at all levels of the organization with excellent communication, presentation, and interpersonal skills.
    • Continuous Improvements in the past that are implemented with tangible outcomes will be an added advantage.
    • Customer Service, Analytical Thinking, High degree of accuracy, attention to details.
    • Relationship management: Strong interpersonal, communication and problem-solving skills (incl. dispute resolution)
    • Requires a strong executive presence to engage with senior leadership on a variety of issues, natural curiosity and inquisitiveness to look at different dimensions and identify risks, and ability to build out risk management frameworks that guide behavior
    • Work Requirements: Ability to work flexible hours and respond to Business Continuity Situations in a timely manner.

    Skills

    ProjectProgramAnalyticsBusiness ContinuityCustomer ServiceOperationsDirectAnalytical SkillsCrisis ManagementManagement

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    About Company

    Accenture plc is a global professional services company headquartered in Dublin, Ireland, with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, Accenture offers Strategy & Consulting, Technology, Operations, and Accenture Song services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.

    A Fortune Global 500 company, Accenture reported US $64.9 billion in revenue for fiscal 2024 and serves clients in 120+ countries. With ~774,000 people worldwide and over 100,000 in India, the company partners with clients to build their digital core, optimize operations, accelerate growth, and create 360° value for stakeholders.

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