Walk In Drive For Customer Support US/UK (Voice/Chat) - Mumbai

• Skills:(UK/US Voice & Chat -International Process)
• Education: HSC Passed with 1 Year exp can apply
• Experience: 1 to 6 years
• Work Location: Vikhroli / Airoli
• Shift timings: Rotational- Shift
• Work Mode: Work from Office

Requirements:

• Should have excellent Oral and written communication skills.
• You should be flexible to work in any shift.
• Provide high quality Tier 2 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction.
• Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls.
• Walk customers/ Provide navigational support on self-service portal

Benefits:

Transportation: Two-way Cab facility will be provided (Pick and drop location should be with-in Accenture Transportation boundary).Role & responsibilities.