Branch Relationship Officer

Role Overview:

Join Axis Bank's Branch Banking team and be the face of the bank for customers. As a Branch Relationship Officer (BRO), you will drive customer acquisition, cross-sell banking products, deliver excellent service, and build strong customer relationships to support business growth.

Key Responsibilities:

• Acquire new customers through referrals and lead generation activities.
• Cross-sell banking and third-party products including Insurance, Mutual Funds, Loans, and Deposits.
• Manage and deepen relationships with existing customers.
• Process customer transactions and service requests within defined TAT.
• Promote digital banking channels such as Mobile Banking, Internet Banking, and WhatsApp Banking.
• Participate in branch sales campaigns, customer visits, and marketing initiatives.
• Ensure adherence to regulatory, compliance, and audit requirements.

Eligibility:

• Graduate/Postgraduate from a recognized institute.
• 0-5 years of experience in Banking, Financial Services, Sales, or Customer Service.
• Strong communication, relationship-building, and sales skills.

Key Skills: Customer Service & Relationship Management

• Sales & Cross-selling
• Communication & Interpersonal Skills
• Banking & Compliance Knowledge
• Target Orientation

Location: Multiple Branches Across Mumbai

Interested candidates can share their updated resume or apply through the provided link.