RP&F - Fees-CO:Product Manager - Life Insurance

• About the Role
• The Product Manager for Life Insurance is responsible for managing the Life Revenue line for the Liability sales team,
• launching new products, creating new business models, strategic planning, channel management, and insurance partner
• management. The role also involves stakeholder management and ensuring smooth operations.
• Key Responsibilities
• . Manage relationships with insurance partners including business reviews, escalations and strategic
• initiatives.
• . Drive product onboarding, product enhancements, product disablement, regulatory changes, and portfolio
• optimization across all distribution channels.
• . Monitor premium, WPC, revenue and productivity metrics and drive initiatives to achieve business targets.
• . Work closely with Branch Banking and Emerging Businesses to increase insurance penetration and
• productivity.
• . Design and execute sales programs and tactical business drives to improve insurance sales.
• . Coordinate with internal teams such as Operations, Technology, Compliance, Legal, Sales, Marketing, and
• external insurance partners to ensure smooth execution of business objectives.
• . Own business dashboards, productivity trackers, premium reports, sales MIS, performance reviews, and
• management presentations.
• . Develop channel communication, product training modules, sales toolkits, and capability-building
• initiatives for frontline sales teams.

. Ensure adherence to IRDAI regulations, bank policies, sales governance frameworks, complaint management, and audit requirements. . Handle customer escalations, policy servicing issues, claim-related concerns, partner coordination, and process improvement initiatives. The role involves significant stakeholder and escalation management. . Support marketing initiatives, drive customer acquisition strategies, identify growth opportunities, and work on long-term insurance business plans.

• Qualifications
• . Postgraduate from a recognized institute
• . 10-15 years in a relevant role/ BFSI sector
• Role Proficiencies:
• . Leadership skills
• . Interpersonal skills
• . Analytical skills Sound knowledge of retail banking products and Process
• . Ability to manage complex client situations
• . Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment