Administrative Manager

Role Overview

The Manager – Administration will oversee workplace and facility operations to ensure a safe, efficient, compliant, and employee-friendly office environment. The role will be responsible for office administration, facilities management, vendor governance, workplace services, security, maintenance, compliance, and employee support functions.

Key Responsibilities

Workplace & Facilities Management

• Manage day-to-day administration of office facilities, including workstations, cabins, meeting rooms, and common areas.
• Ensure optimal space utilization and workplace readiness.

Employee Support & Workplace Experience

• Coordinate onboarding and exit processes, including workspace setup and clearance activities.
• Partner with HR to enhance employee experience and support engagement initiatives.

Events & Employee Engagement

• Plan and execute townhalls, leadership meetings, employee engagement programs, and corporate events.

Vendor & Contract Staff Management

• Manage outsourced staff and facility vendors, ensuring service quality, productivity, and SLA compliance.
• Oversee housekeeping, pantry, security, pest control, and other soft services.

Cafeteria Operations

• Manage canteen operations, hygiene standards, vendor performance, and employee feedback mechanisms.

Compliance & Regulatory Management

• Ensure adherence to statutory, administrative, and organizational compliance requirements.
• Coordinate with local authorities and regulatory bodies for approvals, inspections, and audits.

Budgeting, Billing & MIS

• Manage vendor billing, budget tracking, invoice verification, and administrative cost control.
• Prepare MIS reports, dashboards, and management reviews.

Safety, Security & Maintenance

• Oversee fire safety systems, emergency preparedness, mock drills, and statutory compliance.
• Manage physical security, access control, CCTV monitoring, and visitor management.
• Monitor preventive maintenance schedules and ensure timely resolution of facility-related issues.

Inventory & Asset Management

• Maintain office assets, consumables, and inventory.
• Conduct periodic audits and ensure optimal stock availability.

Qualifications & Experience

• Graduate/Postgraduate in Administration, Facilities Management, Hospitality, Operations, Business Administration, or a related field.
• 5+ years of experience in Administration, Facilities Management, Workplace Operations, Corporate Services, or Office Management.
• Strong experience in facility operations, vendor management, office administration, and employee support services.
• Exposure to security, maintenance, compliance, and contract staff management preferred.
• Experience managing corporate office environments and multiple vendors will be an advantage.