Account Manager

Company Description

KIET Group of Institutions, located in Delhi NCR, is a prestigious educational institute celebrating 25 years of academic excellence. Accredited by NAAC with an A+ grade and affiliated with Dr. A.P.J. Abdul Kalam Technical University, the institute offers NBA-accredited courses in Engineering, Pharmacy, Management, and Computer Applications. With a national NIRF ranking of 187 in Engineering and 97 in Pharmacy for 2022, KIET is renowned for its commitment to quality education and holistic development. The institute maintains strong ties with top MNCs and industries, providing exceptional placement opportunities for students, and is recognized as a top choice for aspiring professionals.

Role Description

This is a full-time, on-site Account Manager role based in Delhi, India. The Account Manager will focus on building and maintaining relationships with key stakeholders, ensuring customer satisfaction, and identifying opportunities for business growth. Responsibilities include managing client communications, overseeing project deliverables, addressing client concerns, and coordinating with internal teams to achieve organizational objectives. The Account Manager will also support sales efforts and provide account-related reports.

Qualifications

• Client relationship management, customer service, and account management skills
• Strong communication, negotiation, and interpersonal skills
• Understanding of business development, sales strategies, and market trends
• Project management and time management skills with attention to detail
• Proficiency in CRM tools and MS Office applications
• Bachelors degree in Business Administration, Management, or a related field
• Prior experience in an account management or sales role is preferred
• Ability to work collaboratively in cross-functional teams and meet deadlines