ELV Maintenance Manager

Job Title: ELV Maintenance Manager

Reporting to: Head of ELV Maintenance

Location: Dubai, United Arab Emirates

The Job

We are looking for an experienced and dynamic ELV Maintenance Manager to lead our maintenance operations, drive service excellence, and support business growth.

Key Responsibilities:

• Oversee end-to-end maintenance operations for ELV systems including CCTV, Access Control, Gate Barriers, Structured Cabling, BMS, and related systems
• Ensure effective execution of AMC contracts, PPM schedules, and reactive service calls
• Lead, manage, and mentor a team of engineers, supervisors, and technicians to achieve performance and quality targets
• Drive revenue generation through AMC renewals, upgrades, and identification of additional sales opportunities
• Monitor and follow up on invoicing, collections, and outstanding payments to ensure healthy cash flow
• Ensure all systems are compliant with relevant authority regulations and certifications (Civil Defense, SIRA, etc.)
• Coordinate with clients, consultants, and internal teams to ensure timely project and service delivery
• Implement and improve processes, workflows, and CAFM/service management systems for operational efficiency
• Prepare reports, KPIs, and performance dashboards for management review

Selection Criteria

• Bachelor Degree in Engineering, Computer Science, Information Technology or similar fields from a recognized university.
• Strong hands-on knowledge of ELV systems (CCTV, ACS, BMS, Gate Barriers, Structured Cabling, etc.)
• Good understanding of troubleshooting, maintenance practices, and system integration
• Familiarity with authority requirements and certifications in the UAE (SIRA, etc.)
• Proven experience in ELV maintenance and operations management
• Strong leadership and team management skills
• Sales-oriented mindset with the ability to identify and convert opportunities
• Process-driven with experience in workflow automation / CAFM systems
• Good communication and client management skills