Deputy Manager - Canteen Management

Job Summary

Manage end-to-end industrial canteen operations for a large, 24x7 aerospace manufacturing facility, ensuring uninterrupted food services across shifts, high standards of hygiene and food safety, statutory and ISO/EHS compliance, vendor performance, cost control, and excellent employee experience aligned to Safety, Quality, Delivery, and Cost.

Roles and Responsibilities:

• Lead 24x7 industrial canteen operations across all shifts, ensuring on-time meal service and orderly flow.
• Plan nutritionally balanced menus aligned to shift needs, cultural preferences, and portion standards.
• Ensure end-to-end food safety and hygiene compliance with FSSAI, ISO (ISO 22000/9001/45001 awareness), EHS, and 5S.
• Govern vendors and contractors (canteen, supplies, housekeeping), enforce SLAs, validate meal counts, and control billing.
  
• Drive consistent quality, handle employee feedback/complaints, and close CAPA; maintain zero food safety incidents.
• Own canteen safety (fire/electrical, PPE, handling) and staff training; coordinate with HR/Admin/EHS/Security/Medical/Quality.
• Control costs and wastage through data-driven actions; publish monthly MIS on meals, costs, audits, and compliance.
• Support VIP visits, customer audits, and special events; uphold aerospace customer expectations and site standards.

Skills & Competencies:

• Strong knowledge of industrial canteen operations in large plants
• Working knowledge of ISO systems, audits, documentation; FSSAI standards and HACCP basics
• Vendor management, cost control, and SLA governance
• High attention to hygiene, 5S, and compliance; strong communication and team leadership
• Proficiency in MS Excel and reporting; comfort with digital logs and dashboard

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Ideal Candidate:

Experienced industrial canteen leader from large, 24x7 manufacturing environments, with strong FSSAI/ISO awareness, vendor/SLA governance, and a track record of delivering safe, on-time meals with high employee satisfaction and tight cost control.

Required Qualifications:

• Graduate/Diploma in Hotel Management, Catering, or Food Technology
• 6-8 years experience managing 24x7 shift-based canteens in large manufacturing/aerospace/automotive plants
• FSSAI certification; ISO/EHS audit exposure preferred
• Experience handling multi-vendor environments and large meal volumes