Global Bridge InfoTech - Senior Fraud Analyst - Pharma Domain

• The individual is responsible for leading compliance testing programs across online pharmaceutical and healthcare platforms.
• This role ensures compliance with prescription drug regulations, privacy standards, fraud prevention, and payment card brand requirements.
• To oversee mystery shopping assignments that simulate pharmacy user journeys including prescription verification, checkout processes, and patient support interactions.

• The position requires deep expertise in pharmaceutical compliance, healthcare regulations, and online safety. You will lead a team of Senior Consultants and Analysts.

Key Responsibilities:

• Design and manage pharma-focused secret shopping programs to test prescription and OTC product compliance.

• Evaluate websites for regulatory disclosures, NABP/LegitScript accreditation, and licensing validation.

• Verify compliance with HIPAA, GDPR, and other healthcare data privacy regulations.

• Conduct test transactions including both prescription and non-prescription products, verifying pharmacist consultation requirements.

• Monitor handling of controlled substances and verify prescription authenticity checks.

• Identify risks of fraud, counterfeit medications, and improper advertising practices.

• Collaborate with Legal, Compliance, and Risk teams to resolve escalated findings.

• Incorporate penetration testing or ethical hacking results into pharma-related digital platforms as needed.

• Manage and mentor Senior Consultants and Analysts, ensuring operational excellence and continuous development.

• Produce clear, evidence-based reports with regulatory impact assessments.

Qualifications:

• Bachelor's degree required (Pharmacy, Healthcare, Compliance, or related field). Advanced degree or professional certification preferred.

• 8-10 years of progressive experience in pharmaceutical compliance, healthcare risk management, fraud detection, or payments compliance.

• Practical knowledge of HIPAA, GDPR, FDA regulations, and international pharmaceutical standards.

• Ability to manage large-scale compliance testing programs with multi-disciplinary teams.

• Strong communication, risk assessment, and report writing skills.

Desired Attributes:

• High ethical standards and commitment to patient safety.

• Strong analytical and regulatory interpretation skills.

• Resilient leader with ability to operate in complex and high-risk environments.

• Strategic thinker with capability to scale compliance operations across geographies.

Success Metrics:

• Full compliance with pharma regulatory and payment brand requirements.

• Accurate detection of prescription, OTC, and controlled substance compliance gaps.

• Zero critical audit or card brand compliance violations.

• Timely, actionable compliance reports with clear recommendations.

- Strong retention and development of Senior Consultants and Analysts.