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Job Description
Role: US Voice Process Customer Support (Telecom)
- Location: Hyderabad(Work from Office)
- CTC: Up to 4.5 LPA
- Shift: US Shifts (24*7)
- Working Days: 5 days working | 2 days off
- Notice Period: Immediate Joiners Only
Eligibility:
Experience: Min. 1 Year in International Voice / Semi Voice Process (B2C / B2B)
Other: Must have prior experience in an Customer Service
Key Skills:
- Customer Handling / Customer Support
- Inbound Calls Management
- CSAT (Customer Satisfaction)
- AHT (Average Handling Time)
- BPO Metrics (Quality, FCR, SLA adherence)
CONTACT: Insha- 8081006422
Skills
International VoiceCustomer ServiceTATCustomer SatisfactionSLAAhtRetentionCustomer SupportCustomer SupportCustomer SatisfactionCustomer ServiceCustomer HandlingBpoVoice ProcessIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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