Sales Coordinator - Groups & Events (UAE National)

Organization- Park Hyatt Abu Dhabi

Summary

Sales Coordinator - Groups & Events

You will be responsible to assist with the efficient running of the department in line with Hyatt's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.

• To handle all leads from the sales team and direct client inquiries, regarding group and banqueting requests.
• To maintain a close working relationship with the client from the initial proposal sending, to onsite liaison between hotel and organizer.
• Liaise with sales account managers on any corporate or group issues and activities as required, maintaining communication internally
• To review function blocked by you weekly to ensure that all business on the books is live and traced, and tracked for confirmation
• To develop professional conference and incentive sales proposals that win business for Park Hyatt Abu Dhabi.
• To develop an excellent knowledge of Opera and Envision systems in order to be competent in checking reservations, room type availability, and function space availability.
• To have the strong hotel product knowledge and be well versed in up-selling techniques.
• To ensure correct booking procedures are applied in relation to group room allocations, meeting set-ups, catering terms and contractual agreements.
• To ensure that all events are carried out in an innovative and stylish fashion that reflects positively on the customer's event and remains a positive brand contact for Park Hyatt Abu Dhabi.
• To entertain potential and current customers based on business priorities
• Attend and participate in site inspections.

• Minimum 1 year of relevant work experience in the hotel operations.
• Good knowledge of MS Office.
• Excellent interpersonal skills in order to deal effectively with all business contacts, maintain a professional, neat and well-groomed appearance.
• Work experience as a Sales Coordinator and within the GCC region is an added benefit.