Relationship Manager

Company Description

Grihum Housing Finance Limited, formerly known as Poonawalla Housing Finance, is a national-scale affordable housing finance company with core values of Humility, Trust, and Togetherness. We strive to make homeownership a reality for those overlooked by Indias mainstream lenders. Our tagline, Apna Ghar. Apni Pehchan (My home, My identity) signifies our understanding of what a home means to people. Serving low and middle-income groups through our GO Direct Go Home Loan model, we leverage digital capabilities and operate through 212 branches across 18 states and Union Territories.

Role Description

This is a full-time on-site role for a Relationship Manager located in Telangana, India. The Relationship Manager will be responsible for building and maintaining relationships with clients, offering personalized financial guidance, and ensuring customer satisfaction. Daily tasks include client consultations, loan application processing, and responding to client inquiries. The role involves collaborating with internal teams to deliver efficient and seamless service to customers.

Qualifications

• Strong interpersonal and communication skills
• Experience in customer relationship management
• Knowledge of financial products and services
• Problem-solving and negotiation skills
• Ability to work independently and as part of a team
• Prior experience in housing finance or banking is a plus