Customer Service Executive

Department Icon Operations Maintenance & Support
Posted: 12 hours ago
0-4 years
Thane, Navi Mumbai, Kalyan
Operations Maintenance & Support
work from office
Full Time
Closes 11 Jan 2027

Posted: 12 hours ago
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Job Description

Job Title: Customer Service Executive Falcon Process | Hexaware

Company: Hexaware Technologies

Process: Falcon Customer Service (CS)

Job Location: LOMA IT Park, Ghansoli

:

Hexaware is hiring for the Falcon Customer Service process. Candidates should be comfortable handling customer service operations in English/Hindi.

Eligibility Criteria:

  • HSC / Graduate
  • Minimum 6 months of experience
  • Freshers eligible under NAPS/NATS
  • Maximum age: 35 years
  • Must be comfortable with Customer Service (CS)

Quality Requirement:

Versant Level 3 or 4 (English/Hindi)

Salary:

  • Experienced candidates: Up to 22,000 In-hand
  • Freshers: NAPS/NATS

Shift & Week Off:

  • 247 rotational shifts
  • 5 days working
  • Any 2 rotational week offs

Interview Rounds:

  • HR Round
  • Operations Round

Documents Required:

Any 2 documents:

  • Offer Letter
  • Salary Slips

Transport Location Boundaries:

  • Central Line: Ambernath to Ghatkopar
  • Trans Harbour Line: Thane to Panvel
  • Harbour Line: Vashi to Chembur

Interested candidates can contact:

HR Stacey
Contact: 7738388723
Email: StaceyP@hexaware.com


Skills

BPOInternational BPOInternationalCallingCustomer SupportInternational VoiceCenterVoiceOperationsService OperationsCustomer Service OperationsCustomer Service

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About Company

Hexaware Technologies, founded in 1990, is headquartered in Mumbai, Maharashtra, India and operates in IT Services and IT Consulting. It operates as public company under public ownership, with a global workforce of approximately 20000+.

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