Business Development Manager - Enterprise & Government Accounts - Retail IT

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We are looking for an experienced and result-oriented Business Development Manager - Enterprise Accounts to drive business development and enterprise sales within the Retail IT segment.

The role will focus on identifying new business opportunities, developing strategic relationships with enterprise customers, system integrators, retail technology partners and solution providers, and driving sales of PCPOS, printing and related technology solutions for the West Region.

Key Responsibilities:

• Identify and acquire new enterprise customers across large retail chains, QSR, supermarkets, Hypermarkets, departmental stores, hospitality, Logistics, GEM Government and other relevant sectors.
• Develop relationships with CIOs, CTOs, IT Heads, Procurement Heads, Operations Heads and other key decision-makers.
• Generate new sales opportunities through direct prospecting, customer visits, networking, industry events and partner references.
• Understand customer requirements and propose appropriate POS, receipt printing, ticketing, PCPOS and retail technology solutions.
• Develop and maintain a healthy sales pipeline and ensure timely movement of opportunities through the sales cycle and update the CRM system.
• Prepare commercial proposals, presentations, quotations and business cases in coordination with the internal team.
• Work closely with system integrators, IT solution providers, Software Partners, Distributors and channel partners to develop joint business opportunities.
• Track tenders, RFPs, RFQs and enterprise procurement opportunities, GEM Government opportunities and coordinate responses with the relevant teams.
• Provide regular reports to management on customer visits, pipeline, sales performance, market opportunities and key account developments.
• Travel regularly for customer meetings, new opportunities, partner meetings, tenders and business development activities within the assigned territory.

Focus Areas:

• Large Retail Chains
• Supermarkets & Hypermarkets
• QSR & Restaurant Chains
• Fashion & Lifestyle Retail
• Electronics & Consumer Retail
• Pharmacy & Healthcare Retail
• Hospitality/Logistics
• POS Solution/Software Providers
• Metro Rail & Transportation Authorities

Required Skills & Experience:

• Proven experience in selling to large enterprise accounts and managing longer sales cycles.
• Strong understanding of the retail technology ecosystem and enterprise procurement processes.
• Experience working with system integrators, Software Partners, IT partners and channel organizations will be an advantage.
• Strong communication, presentation, negotiation and commercial skills.
• Ability to independently identify opportunities and convert them into business.
• Strong customer relationship and account management skills.
• Proficiency in MS Office, particularly Excel and PowerPoint; CRM experience is preferred.