Outbound Product Manager, Demo Architect - IFS Loops

IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Servicetrade mark. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, were flexible, were innovative, and were focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of societys greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

Were looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, well help you make your moment. Join Team Purple. Join IFS.

We are seeking a highly technical Demo Infrastructure Engineer who will own the stability, scalability, and reliability of our demo environments for the Loops Agentic AI platform. This role ensures our field sales engineers have complete confidence that every demo they deliver is predictable, consistent, stable — and always ready to go.This person will think beyond just setup — they will engineer demo environments as product-grade assets: scalable, cost-optimized, repeatable, integrated, and resilient. The goal is to make our demo ecosystem a strategic differentiator in the sales cycle.

Key Responsibility

• Own, manage, and continuously improve the core demo infrastructure for the The Loops platform.
• Work closely with Engineering to ensure demo environments maintain high availability, performance, and resilience.
• Identify and drive automation opportunities for environment creation, reset, teardown, and cloning — following DevOps principles.
• Build a Demo Hub strategy that enables the field team to easily access demo-ready instances, packaged by use case, Digital worker type, and scenarios
• Be hands-on to spin up new demo instances, integrate necessary data + APIs, and ensure consistent behavior across environments.
• Think deeply about integrations — ERP, OMS, Service, IoT, and external systems — to reflect realistic end-to-end demo flows.
• Proactively QA new features being introduced to the platform to avoid demo disruption and maintain demo trust in the field.
• Drive cost-optimization strategies for infrastructure overhead while scaling demo capacity globally.
• Partner with GTM and SE teams to evolve demo storylines aligned to top-use-case scenarios.
  

We are an AI company, so you should approach your work with a growth mindset and look for ways to leverage AI to make faster, smarter decisions.

• Experience operating demo environments, pre-sales infrastructure, or dev/test environment management for SaaS or enterprise platforms.
• Strong hands-on scripting and automation skills (Python / Bash / PowerShell) with a DevOps mindset.
• Familiarity with cloud compute (Azure/AWS/GCP), containers (Docker/K8s), CI/CD, version control, and infra-as-code principles.
• Ability to think in terms of systems + integrations — not just screens.
• Ability to balance speed and quality — knowing where to automate, templatize, or optimize cost vs performance.
• Strong troubleshooting instincts, structured problem solving, and proactive ownership mentality.
• Desire to continuously learn how our product works, how Digital Workers function end-to-end, and how to best represent their value through demos.
• 5-8 years experience in similar roles
• Mandatory Requirement: Excellent communication and articulation skills, with the ability to confidently interact with clients, stakeholders, and cross-functional teams.
  

We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.