Information Technology Delivery Manager

About the Role

• Own end-to-end delivery (scope → plan → build → test → release → hypercare) for multiple streams, aligning to quarterly OKRs and regulatory timelines.
• Translate BRDs/FRDs into tech delivery plans; maintain detailed JIRA roadmaps, sprint plans, and release calendars.
• Lead Scrum of Scrums across Java/Angular squads; unblock teams, manage dependencies, and drive credible ETAs.
• Enforce Definition of Ready/Done, coding standards, branch strategy, and release checklists.

Responsibilities

Engineering Leadership (Java + Angular)

• Guide design of Java 17+ microservices (Spring Boot/Spring Cloud), REST/gRPC APIs, eventing (Kafka), and data stores (PostgreSQL/MySQL; Redis).
• Oversee Angular 14+ SPA development (state management, reactive forms, RxJS, route guards), responsive UX, accessibility.
• Ensure API contracts (OpenAPI/Swagger), versioning, backward compatibility, and performance budgets are met.
• Review critical PRs, architecture decisions (ADR), and non-functional test strategy (performance, resiliency, security).

Life Insurance Domain Delivery

• Orchestrate changes across Product, UW rules, Pricing, Illustration/quote, Proposal/issuance, Endorsements, Renewals, and Claims/FNOL.
• Integrate with ecosystem partners: KYC/AML (PAN/Aadhaar/OCR), Payment gateways, Aggregator portals, Bureau services, IVR/video MER, and Docs/e-sign.
• Manage data quality and data masking/tokenization for PII/PHI in lower environments.
• Ensure IRDAI and internal audit compliance for releases, logs, access, and data handling.

Quality, Risk & Compliance

• Drive shift-left testing; align unit/integration/e2e/UAT entry/exit criteria and triage defects to closure.
• Define and track SLOs/SLIs (latency, error rate, throughput) and CFRs (security, reliability, operability).
• Run risk registers, mitigation plans, and formal go-live readiness (runbooks, rollback, observability).

DevOps & Operations

• Partner with DevOps for CI/CD (Git, pipelines), containerization (Docker), orchestration (Kubernetes), and IaC (Terraform).
• Enforce environment strategy (dev/test/UAT/pre-prod/prod), feature flags, blue/green or canary releases.
• Own incident/problem management, post-incident reviews, and capacity planning.

Stakeholder Management & Governance

• Single-threaded owner for Business, PMO, and Compliance; provide weekly status, burn-up/burn-down, risk/issue logs.
• Manage vendor/SI deliverables and SLAs; align with Enterprise Architecture & Security on standards.

Qualifications

Required Qualifications & Skills

• Technical (must-have)
• 15–20 years total experience with 3–5+ years in delivery/engg management for web-scale systems.
• Strong hands-on depth and code-review ability in:
• Java 17+, Spring Boot, Spring Cloud, JPA/Hibernate, REST/gRPC, Kafka.
• Angular 14+, TypeScript, RxJS, Angular Material; Jest/Jasmine/Cypress or Playwright.
• RDBMS (PostgreSQL/MySQL), caching (Redis), messaging (Kafka/RabbitMQ).
• CI/CD (GitHub/GitLab/Azure DevOps), Docker/Kubernetes, observability (Grafana/Prometheus/ELK/Open Telemetry).
• AI copilots & prompt engineering for delivery productivity: practical use of Microsoft 365 Copilot (status synthesis, risk logs, stakeholder updates), GitHub Copilot (code suggestions, test scaffolding), and creation of reusable prompts/guardrails for JIRA/Confluence updates; ability to measure impact with throughput/lead-time metrics.
• Security & compliance: OAuth2/OIDC, mTLS, secrets management (Vault/Key Vault), PII masking, OWASP, API security.
• Domain (Optional)
• Solid delivery experience in Life Insurance (any of: Product setup, UW rules, Quote/Illustration, Proposal & Issuance, Endorsements, Renewal, Claims, Partner integrations).
• Familiarity with IRDAI guidelines, audit readiness, and regulated release processes.
• Delivery & Leadership
• Proven track record managing multi-team Agile programs, complex dependencies, and fixed regulatory timelines.
• Strong vendor management, budgeting, and KPIs ownership (on-time, on-scope, quality, cost).

Nice-to-have

• Exposure to pricing engines, rules engines (Drools/ODM), BPMN workflows (Camunda/Flowable).
• Cloud experience (AWS/Azure managed services), feature flagging (LaunchDarkly/Unleash).
• Experience with performance engineering (JMeter/k6), chaos testing, and blue/green strategies.