Process Specialist

Job Summary

Roles & Responsibilities

• First line, active participation in the AML/KYC onboarding process across all the business lines and product types.
• Interaction with Client customers/prospects, as needed, throughout the end-to-end client onboarding process.
• Identifying and investigating potential 'red flags' in the onboarding workflow and escalating to management and/or Compliance where applicable.
• Contributing to the on-going evolution and enhancement of the Onboarding process/function in partnership with key internal stakeholders.
• Participating in project-based work, as required, from concept through to implementation. Periodically updating the Onboarding manager and relevant stakeholders on progress.
• Producing, maintaining and distributing management information internally.
• Making updates to procedural documentation and internal user guides to maintain accuracy and ensure consistency of application.
• Develop strong relationships with a variety of internal teams and key stakeholders, including Client Services, Sales Teams, Compliance and Business Management.

Technical Requirement

• Demonstrable experience (5+ years) within an onboarding function in Financial Services including execution of AML/KYC control processes.
• Knowledge of the regulatory landscape and standards applied locally and globally with regard to AML/KYC - additional qualifications (e.g. CAMS) an advantage.
• Experience of partnering with other internal functions to complete project work, remediation exercises and/or resolution of issues through control design enhancements.
• Experience of developing meaningful MIS / KPI's to illustrate key risks and the health of the business/function an advantage.
• Track record of introducing new ideas and helping to drive change.

Additional Responsibility

• Shift Timings - 1 pm to 10 pm
• Work Mode - Hybrid
• Preferred Notice Period - 30 day or immediate

Educational Requirement

• Master Of Business Adm.
• Bachelor of Arts
• Bachelor Of Business Adm.
• Bachelor Of Commerce

Preferred Skills

• Banking Operations->KYC

Service Line

• BPO Service Line