Key Account Manager

Job Title: Key Account Manager

About the Company – Kimirica Hunter International

About the Role

Roles & Responsibilities

• Manage and develop relationships with key hotel, hospitality, and strategic accounts.
• Act as the primary point of contact for assigned clients.
• Understand client requirements and identify upselling and cross-selling opportunities.
• Drive sales, revenue, and account growth through effective relationship management.
• Coordinate with Sales, Production, Planning, Quality, Dispatch, and Finance teams.
• Manage quotations, orders, samples, deliveries, and client requirements.
• Handle client concerns and ensure timely resolution.
• Prepare account plans, sales forecasts, and regular business updates.
• Monitor competitor activity and identify new business opportunities.
• Ensure high levels of customer satisfaction and retention.

Preferred Background

• 5–7 years of experience in Key Account Management / B2B Sales / Client Relationship Management.
• Experience in hospitality, FMCG, cosmetics, luxury, or premium consumer products preferred.
• Strong relationship management and negotiation skills.
• Excellent communication and presentation skills.
• Strong commercial and business acumen.
• Ability to manage multiple accounts and coordinate with cross-functional teams.
• Willingness to travel as required.

Desirable Experience

• Experience handling luxury hotels, hotel chains, airlines, or institutional clients.
• Existing network within the hospitality / HoReCa industry will be an advantage.
• Experience managing high-value and strategic accounts.

Why Join Us

• Work with a globally recognized premium brand
• Exposure to international clients and luxury hospitality brands
• Opportunity to manage high-value strategic accounts
• High ownership with strong growth opportunities