Relationship Manager

Company Description Kogta Financial (India) Limited is a retail-focused NBFC with over 28 years of experience in used vehicle finance and secured business lending across North and West India. The company offers commercial vehicle finance, passenger vehicle loans, tractor finance, Loan Against Property (LAP), and business loans through a growing network of 290+ branches across 12 states. With more than 5 lakh cumulative customers, Kogta Financial is known for accessible, transparent, and customer-centric financial solutions, especially for emerging businesses and first-time borrowers. Guided by a vision to be a trusted and innovative financial service provider, the company emphasizes trust, integrity, growth, and long-term relationships. Kogta Financial is committed to enabling opportunities and supporting the aspirations of individuals and businesses contributing to Indias economic progress.

Role Description The Relationship Manager is a full-time, on-site role based in Hisar, focused on managing and growing a portfolio of customers in line with Kogta Financials products and policies. The role involves acquiring new customers, maintaining strong relationships with existing clients, and ensuring high levels of service and satisfaction. The Relationship Manager will identify customer financing needs, recommend suitable products, and support the end-to-end loan process, including documentation, coordination with internal teams, and timely follow-up. Daily responsibilities include achieving sales and collection targets, monitoring portfolio quality, addressing customer queries, and ensuring compliance with company and regulatory guidelines. The role also requires regular market visits, networking with local stakeholders, and providing feedback on market trends and competitor activities.

Qualifications

• Strong customer relationship management, client servicing, and stakeholder engagement skills to build trust and long-term associations.
• Sales, business development, and negotiation skills to acquire new customers, cross-sell products, and achieve portfolio targets.
• Basic financial understanding and credit awareness, including familiarity with loan products such as commercial/used vehicle finance, LAP, and small business loans.
• Communication and interpersonal skills, including clear verbal and written communication in local language(s) and English, and the ability to explain financial products simply.
• Organizational and time management skills to handle multiple customer accounts, maintain accurate records, and follow up on leads and collections.
• Ability to work on-site in Hisar, conduct regular field visits, and collaborate effectively with branch teams and other internal departments.
• Preferred qualifications: 12th and above.