Commercial Coordinator

Commercial Coordinator / Contracts Administrator

Location: Abu Dhabi, UAE

Reporting To: General Manager

Role Overview

The Contracts Administrator / Coordinator is responsible for reviewing, coordinating, and administering all contractual agreements with clients and vendors, with a primary focus on ADNOC contracts. The role ensures compliance with contractual terms, identifies commercial risks, and works closely with Operations, Legal, and Finance teams to support effective contract execution and governance.

DUTIES, RESPONSIBILITIES, ACCOUNTABILITIES AND AUTHORITIES

Coordinate tenders by managing schedules, filing important documents and communicating relevant information

Review of Tender terms and co-ordinate with Contracts Department for inclusion of all commercial terms and conditions.

Identify contractual risks, obligations, and deviations; escalate concerns where necessary

Support BD in bid clarifications

Support and co-ordinate with BD in updating the pricing / bid model / term sheet.

Coordinate with BD, operations and finance teams for cost v. revenue analysis.

Update Salesforce on regular basis.

Draft and finalize supplier agreements

Maintain a contract tracker/database ensuring all agreements are properly documented and accessible

Ensure the adequacy of sales-related equipment or material

Respond to Inquiries from customers and give support when requested

Store and sort financial and non-financial data in electronic form and present reports

Inform clients of unforeseen delays or problems

Support the team's progress, identify shortcomings and propose improvements

Assist in the preparation and organizing of promotional material or events

Ensure adherence to laws and policies

Review client contracts (primarily ADNOC) and vendor agreements to ensure alignment with company policies and commercial objectives

Ensure all contracts comply with applicable laws, ADNOC standards, and company policies

The employee is responsible for performing duties in accordance with the company's policies, procedures, and quality objectives

The employee has the necessary authority to make decisions within their scope of work and escalate issues as needed and collaborate with relevant stakeholders to ensure operational effectiveness

The employee is accountable for the quality, accuracy, and timeliness of their work, as well as for reporting any nonconformities or risks that may impact quality, legal compliances, safety, environment, or customer satisfaction

Support and participate in achieving organizational QHSE objectives

Other duties may be assigned

MINIMUM QUALIFICATIONS / SKILLS

4 - 6 years of experience in sales/marketing/business development environment

Good computer skills and knowledge of Microsoft Office

Proficiency in English

Well-organized and responsible with an aptitude in problem-solving

Excellent verbal and written communication skills

Team player

PREFERRED QUALIFICATIONS

Bachelor's degree in Business Administration, Marketing, or related field

Experience working in a customer-facing or sales support role within a similar industry

Knowledge of CRM systems (e.g., Salesforce, HubSpot, Zoho)

Familiarity with order processing systems or ERP platforms (e.g., SAP, Oracle, Microsoft Dynamics)

Strong analytical skills with the ability to generate and interpret sales reports

Ability to manage multiple tasks and prioritize workload effectively

Strong attention to detail and accuracy in documentation and reporting

Ability to handle customer complaints professionally and provide effective solutions

Experience supporting sales events, promotional activities, or marketing campaigns

Multilingual abilities (Arabic or other regional languages) is an added advantage

Strong interpersonal skills with the ability to collaborate across departments

Experience handling ADNOC contracts or similar large-scale client agreements.

Experience working in the UAE or Middle East energy sector

PHYSICAL REQUIREMENTS/WORKING CONDITIONS

Office-based role in Abu Dhabi with close interaction with Operations teams

Ability to sit at a desk and work on a computer for extended periods

Moving around the office to attend meetings, interact with teams, or access files

Occasionally lifting or carrying light items (e.g., documents, laptops, small office suppliesusually up to 510 kg / 1020 lbs.)

Occasional site visits or client meetings may be required