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Job Description
As a Manager- F&E, youll be responsible for identifying key problems, setting the priorities, coming up with solutions and driving implementation. In order to drive implementation, youll get complete autonomy in terms of the team and processes that you would want to set up. Youll also be responsible for shaping up the right solutions in coordination with the product team, in case your solution requires tech interventions.
What you will do
Design programs to improve experience metrics, driving improvement in NPS or relevant operational metrics
Own a key part of user experience for one or more of marketplace participants - our entrepreneurs, their customers, or our suppliers
Participate in building strategy as an advocate for better user experience from the vantage point the programs you own
Influence product development choices using data and insights which originate from in-depth knowledge of your program
Drive program adherence with operations teams and continuously solve edge cases with suboptimal outcomes due to current processes
Engage the Meesho Leadership as active stakeholders in problem-solving for your programs
Manage internal and external stakeholders to ensure success of the programs you own.
The role requires strong generalist problem solving skills and offers mobility across different business verticals within the organization.
What you will need
Candidates from either Premium or Top B Schools with total work experience of 3-5 years of experience preferred
Experience in Fulfillment, 3PL Logistics and the entire supply chain process, and experience in similar tech startups preferred
Strong problem solving and analytical skills
Solid project management skills: ability to lead and collaborate with cross-functional partners, prioritize high impact activities, and work on complex projects
Data driven and inquisitive approach.
Skills
Product DevelopmentProject ManagementIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
Meesho is India’s fastest growing internet commerce company and we are here to make eCommerce accessible to everyone. Our vision is to enable 100 million small businesses in India, including individual entrepreneurs, to succeed online. Meesho is democratising internet commerce by bringing a range of products and new customers online. What started, six years ago, as a reseller-focused platform enabling millions to sell online, has now emerged as a single ecosystem connecting sellers to consumers and entrepreneurs.
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