Human Resources Manager

POSITION: HR MANAGER – ABU DHABI

About the Role

We are seeking an experienced and energetic HR Manager to lead our human resources operations in Abu Dhabi. This is a hands-on, operational leadership role responsible for managing the full HR lifecycle for a high-volume workforce including delivery riders, drivers, and white-collar employees. The ideal candidate will thrive in a fast-paced startup environment and bring extensive experience in UAE labor law compliance, workforce optimization and employee relations.

Key Responsibilities.

HR Department Leadership & Supervision.

• Supervise and control all HR activities at the Company
• Assign tasks, set priorities, and monitor performance of HR team members
• Ensure HR team compliance with policies, timelines, and quality standards.
• Act as the final internal checkpoint before HR matters escalate to management

Workforce HR Operations

• Oversee end-to-end HR operations for bike riders, car drivers, and white-collar employees
• Manage recruitment, onboarding, documentation, and employee records
• Coordinate medical insurance, leave management, and workforce status
• Handle disciplinary actions, investigations, and employee relations

• Ensure zero operational disruption due to HR delays

Compliance, Legal & MOHRE Oversight

• Ensure full compliance with UAE Labor Law, MOHRE regulations, and WPS governance
• Lead and manage MOHRE inspections, audits, and investigations
• Oversee medical insurance requirements and visa processes

Skills & Competencies

Technical Skills:

• Payroll coordination (OT, deductions, incentives)
• Performance KPI tracking (AR, CR, punctuality, productivity)
• Incident and disciplinary case handling
• Accommodation & transportation coordination.
• Strong Excel/Google Sheets proficiency
• HRMS and attendance systems knowledge
• UAE labor law compliance

Core Competencies:

• Leadership & Supervision – ability to lead HR coordinators and rider captains
• Ability to enforce discipline while maintaining morale
• Quick decision-making during operational peaks
• Analytical thinking for workforce optimization
• Process-driven mindset with high attention to detail
• Strong sense of urgency and problem-solving ability

Requirements

Experience:

• Minimum 3 years of UAE experience managing delivery riders OR 500+ blue-collar employees.
• Extensive experience in logistics, delivery services, transportation, FMCG, manpower outsourcing, or high-volume workforce environments.

Non-Negotiable:

• Energetic and proactive attitude.
• Ability to adapt to a startup environment.
• Strong command of English (Arabic is preferred but not Mandatory)