Branch Sales Manager

Company Description SMFG India Home Finance Co. Ltd., or SMFG Grihashakti, is dedicated to supporting customers in achieving better living by helping them fulfill their aspiration of owning a home. The company offers home finance solutions for purchasing new homes and residential plots, as well as loans for home construction and renovation. SMFG Grihashakti also provides loans for purchasing new or pre-owned commercial properties and plots, and for commercial real estate development. The organization focuses on responsible financial services and encourages secure, confidential interactions with customers.

Role Description This is a full-time, on-site Branch Manager role based in Junagadh. The Branch Manager will oversee daily branch operations, including managing loan processing activities, ensuring compliance with company policies, and maintaining high standards of customer service. Responsibilities include achieving branch sales and portfolio targets, supervising and coaching branch staff, and driving growth in home and commercial property loan products. The role also involves building and maintaining relationships with customers, monitoring credit quality, coordinating with central and regional teams, and ensuring accurate documentation and reporting. The Branch Manager will represent SMFG Grihashakti in the local market and support initiatives that strengthen the companys brand and customer trust.

Qualifications

• Strong leadership and team management skills, with experience supervising branch staff and driving performance.
• Proficiency in sales, business development, and customer relationship management within financial services or lending.
• Knowledge of home finance, mortgage products, and credit assessment, including basic understanding of risk and compliance.
• Solid organizational, analytical, and problem-solving skills to manage operations, documentation, and reporting effectively.
• Excellent communication and interpersonal skills, with the ability to engage diverse customers and stakeholders.
• Bachelors degree in finance, business, economics, or a related field; postgraduate qualification in management is an advantage.
• Prior experience as a Branch Manager or in a similar role in housing finance, NBFCs, or banking is highly preferred.
• Comfort with using standard office software and loan management systems; familiarity with local market dynamics in Junagadh is a plus.