Relationship Manager

Company Description

SMFG Grihashakti, part of SMFG India Home Finance Co. Ltd., is dedicated to helping individuals achieve their dream of homeownership with the motto Nayi Asha, Naya Vishwas. The company provides a range of financial solutions, including home loans for purchasing new homes or residential plots, loans for home construction and renovation, as well as loans for commercial property and real estate development. With a commitment to better living, SMFG Grihashakti aims to provide accessible and reliable financial services to its customers.

Role Description

This is a full-time, on-site Relationship Manager role located in panipat. The Relationship Manager will be responsible for managing client relationships, maintaining customer satisfaction, and supporting clients throughout the loan application and approval process. Additional responsibilities include identifying potential customers, explaining financial products, conducting needs assessments, and achieving sales targets. The role also involves close collaboration with internal teams to ensure smooth loan processing and delivering excellent customer service.

Qualifications

• Strong communication, interpersonal, and customer relationship management skills
• Sales acumen with proven experience in achieving targets and identifying customer needs
• Basic understanding of financial products, loan processes, and home finance
• Organizational and time management skills to handle multiple clients and processes effectively
• Ability to work in a team-oriented environment and interact with cross-functional teams
• Proficiency in Microsoft Office tools and basic digital literacy
• Prior experience in the financial services or home finance industry is an advantage
• Bachelors degree in Finance, Business Administration, or a related field