Senior Manager/Manager - Sales

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Key Responsibilities:

Market Research & Customer Identification:

• Conduct comprehensive market research to identify potential customers, industry trends, competitive landscape, and emerging business opportunities.
• Gather, analyze, and synthesize quantitative and qualitative market data to support business development strategies.
• Identify customer needs, challenges, and buying behaviors to develop targeted sales approaches.
• Build and maintain a database of prospective customers, key decision-makers, and market intelligence.
• Monitor industry developments and competitor activities to identify growth opportunities.

Business Development & Revenue Generation:

• Identify, qualify, and pursue new business opportunities across assigned markets and territories.
• Drive revenue growth through value-based selling and consultative sales approaches.
• Develop and execute sales plans to achieve business targets and organizational objectives.
• Present products, solutions, and services effectively to prospective customers.
• Build strong relationships with key stakeholders and decision-makers to generate long-term business opportunities.
• Negotiate commercial terms and successfully close sales opportunities.
• Consistently achieve and exceed assigned revenue and sales targets.

Customer Relationship Management:

• Establish and maintain strong relationships with prospective and existing customers.
• Understand customer business requirements and propose customized solutions.
• Act as a trusted advisor by delivering value-driven recommendations.
• Ensure high levels of customer satisfaction and support customer retention initiatives.
• Coordinate with internal teams to ensure seamless delivery of products and services.

Market Intelligence & Strategic Insights:

• Collect and report market intelligence, customer feedback, and competitor information.
• Identify new market segments and growth opportunities.
• Support management with actionable insights for strategic decision-making.
• Recommend improvements to products, services, and go-to-market strategies based on market findings.

MIS Reporting & Performance Tracking:

• Prepare and maintain accurate MIS reports related to sales activities, campaigns, lead generation, and revenue performance.
• Track and analyze sales pipeline, conversion rates, and campaign effectiveness.
• Provide regular updates on business development activities, opportunities, and market developments.
• Ensure timely reporting of key performance indicators (KPIs) and business metrics.
• Utilize CRM and reporting tools to maintain accurate customer and sales records.

Cross-Functional Collaboration:

• Collaborate with marketing, operations, and product teams to support business growth initiatives.
• Participate in sales campaigns, promotional activities, and market development programs.
• Support the development of business proposals, presentations, and customer engagement strategies.
• Contribute to the execution of strategic business plans and growth initiatives.

Required Qualifications:

• Bachelor's degree in Business Administration, Marketing, Sales, Commerce, Economics, or a related field.
• MBA in Marketing, Sales, or Business Management is preferred.

Required Experience:

• Relevant experience in Business Development, Sales, Market Research, or Customer Acquisition.
• Proven track record of achieving sales and revenue targets.
• Experience in B2B and/or B2C sales environments.
• Strong understanding of market research methodologies and customer profiling.
• Experience in managing customer relationships and sales pipelines.

Key Skills:

• Business Development
• Revenue Generation
• Value-Based Selling
• Market Research & Analysis
• Customer Acquisition
• Lead Generation
• Sales Strategy & Execution
• Relationship Management
• Negotiation & Closing Skills
• Market Intelligence Gathering
• MIS Reporting
• CRM Management
• Presentation & Communication Skills
• Data Analysis & Reporting
• Stakeholder Management