Senior Manager - HR Operations

Department Icon Human Resource (HR)/ Talent Acquisition
Posted: 1 year ago
10-15 years
Navi Mumbai,Mumbai
Human Resource (HR)/ Talent Acquisition
work from office
Full Time

Posted: 1 year ago
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Job Description

About the Role:

As the Senior HR Manager Operations, you will drive end-to-end HR operational excellence across a multi-location business. You will be responsible for ensuring compliance, smooth workforce management, process improvement, and employee experience across units.

Key Responsibilities:

1. HR Operations Management

- Manage all core HR operations: employee onboarding, exits, HRIS maintenance, documentation, and personnel records.
  • Monitor and optimize manpower deployment and workforce planning across properties.

- Ensure timely processing of payroll inputs, attendance, and leave reconciliations.

2. Compliance & Statutory Adherence

- Ensure compliance with all applicable Indian labor laws (e.g., Shops & Establishments Act, CLRA, POSH, ESIC, PF, Gratuity, Minimum Wages Act).

- Handle audits, inspections, and liaison with statutory authorities.

3. Employee Lifecycle Management

- Streamline processes for employee onboarding, background verification, ID creation, and joining formalities.

- Oversee exit formalities, full & final settlements, and ensure feedback mechanisms are followed.

4. Policy Implementation & SOPs

- Implement and monitor adherence to HR policies, SOPs, and process standards across units.

- Partner with unit managers to ensure consistent execution of HR processes.

5. Industrial Relations & Grievance Handling

- Manage employee grievances at units and coordinate disciplinary actions if required.

- Build a positive and legally compliant work environment across teams and regions.

6. Vendor Management (if applicable)

- Manage third-party agencies, track service level agreements, and cost effectiveness.

- Monitor outsourced staff deployment, rotation, and performance.

7. HR Analytics & Reporting

- Maintain accurate MIS reports related to headcount, attrition, hiring, absenteeism, and compliance.

- Provide operational HR insights to management for decision-making.

Desired Profile:

- Education: MBA/PGDM in HR or equivalent from a reputed institute

- Experience: 1015 years of experience in HR operations

Skills:

- Strong knowledge of Indian labor laws and HR compliance, Payroll & Audits
  • Excellent people management and coordination skills
  • Proficiency in HRMS/HRIS tools

- Willingness to travel across locations if required

Skills

HR OperationsHR AnalyticsHR ComplianceHr AnalyticsHr OperationsWorkforce ManagementHr

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