Ali Asgar || Tech Mahindra || International Voice Process Executive
Operations Maintenance & Support
An AI agent that applies to roles like this on employers' own sites. 25 applications free, no card needed.
Job Description
Contact: Ali Asgar- Mobile Number- 6006622738
Roles and Responsibilities:
- Shipment Tracking & Milestones: Providing real-time updates to international clients on the location of their cargo, estimated time of arrival (ETA), and potential delays.
- Issue Resolution : Resolving critical transit issues over the call, such as missed connections, port congestion, customs hold-ups, or damaged cargo.
- Coordination with Stakeholders: Calling foreign freight forwarders, airlines, shipping lines, and local warehouse managers to expedite shipments.
- Documentation Support: Verifying international shipping documents over the phone, including Bills of Lading, Commercial Invoices, and Customs Declarations.
Skills
Customer SatisfactionClient SuccessInternationalInternational VoiceVoiceCustomer EngagementInternational Voice ProcessProcessWarehouseCargoInternational Voice ProcessVoice ProcessIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
Tech Mahindra represents a leading force in the global IT services and consulting sector, offering innovative solutions to help businesses navigate the digital transformation landscape. With a focus on leveraging next-generation technologies including 5G, blockchain, cybersecurity, artificial intelligence, and more, Tech Mahindra is committed to driving digital advancement and enhancing customer experiences across various industries such as telecommunications, manufacturing, banking, healthcare, and retail. Tech Mahindra Careers provides a plethora of opportunities for professionals to grow and excel in a diverse and inclusive work environment. The company fosters a culture of learning, innovation, and collaboration, encouraging employees to explore new ideas and contribute to groundbreaking projects. Working at Tech Mahindra means being part of a global community that values integrity, sustainability, and social responsibility, all while shaping the future of technology and its application in the world.
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