Associate Customer Support (Banking Voice Process) | Chennai | Immedia
Operations Maintenance & Support
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Job Description
- Job Title -Associate Customer Support (Banking Voice Process)
- Company -Tech Mahindra Limited
- Job Location - SBC Tech Park, Ambattur, Chennai, Tamil Nadu
Roles & Responsibilities
- Handle inbound and outbound customer interactions for banking clients.
- Resolve customer queries, concerns, and service requests efficiently.
- Provide accurate information regarding banking products and services.
- Maintain high standards of customer satisfaction and service quality.
- Adhere to process guidelines and compliance requirements.
- Meet productivity and performance targets.
Desired Candidate Profile
- Good verbal communication skills.
- Fluency in any one of the following languages: Kannada, Hindi, Telugu, Malayalam, or Tamil.
- Customer-centric attitude and problem-solving skills.
- Basic computer knowledge.
- Ability to work in rotational shifts and rotational week-offs.
- Immediate joining preferred.
Role
- Associate Customer Support - U1
- Trainee Associate - UJ(Fresher)
Working Days
- 6 Days Working
- 1 Rotational Week Off
Eligibility Criteria
Qualification
- Graduates
- Undergraduates
Experience
- Freshers
- Experienced candidates up to 24 months
Preferred Languages
- Kannada
- Hindi
- Telugu
- Malayalam
- Tamil
Salary - INR 13000 to INR 22000 take home /month (Based on relevant Experience(BPO))
Interview Process
- HR Round
- Operations Round
- Client Round
Contact Person
Nadhiya - 7604929925
Interested candidates can apply now or share their updated resume to the above contact number. Immediate joiners who are willing to work from the office at Ambattur, Chennai and are proficient in Kannada, Hindi, Telugu, Malayalam, or Tamil are encouraged to apply or directly walk-in. Shortlisted candidates will be contacted for further interview rounds.
Walk-in Address:
Tech Mahindra Limited No. 90/B-1, SBC Tech Park, Madras Tiruvallur High Road, Ambattur Industrial Estate, Chennai, Tamil Nadu 600058
Apply today and kickstart your career with Tech Mahindra's Banking Voice Process!
Skills
Domestic Voice ProcessDomestic BPOBanking ProcessDomestic VoiceBPOVoice SupportVoice ProcessTamilCustomer SupportOperationsCustomer SatisfactionBpoVoice ProcessIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
Tech Mahindra represents a leading force in the global IT services and consulting sector, offering innovative solutions to help businesses navigate the digital transformation landscape. With a focus on leveraging next-generation technologies including 5G, blockchain, cybersecurity, artificial intelligence, and more, Tech Mahindra is committed to driving digital advancement and enhancing customer experiences across various industries such as telecommunications, manufacturing, banking, healthcare, and retail. Tech Mahindra Careers provides a plethora of opportunities for professionals to grow and excel in a diverse and inclusive work environment. The company fosters a culture of learning, innovation, and collaboration, encouraging employees to explore new ideas and contribute to groundbreaking projects. Working at Tech Mahindra means being part of a global community that values integrity, sustainability, and social responsibility, all while shaping the future of technology and its application in the world.
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