Customer Care Executive

Department Icon Operations Maintenance & Support
Posted: 2 days ago
1-6 years
Noida(Noida Extension), New Delhi, Greater Noida(Greater Noida West)
Operations Maintenance & Support
work from office
Full Time
Closes 9 Jan 2027

Posted: 2 days ago
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Job Description

Role & responsibilities

  • Resolve international customer queries over calls
  • interact with customers for resolving billing issues
  • identify and assess customer needs to achieve satisfaction

Preferred candidate profile


  • Should have at least 1 year international bpo experience in voice process
  • Minimum 12th Pass
  • be comfortable with rotational and night shifts
  • Good English communication skills

Perks and benefits

Both side cabs

Incentives


Contact: SHIVANGI

Call OR WhatsApp 7392095475


Email shivangi.vaishya1@techmahindra.com


Skills

CallsInternational VoiceInboundInternational Call CenterInbound CallsInternational CallingInternational BPOBPOBpoVoice Process

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About Company

Tech Mahindra represents a leading force in the global IT services and consulting sector, offering innovative solutions to help businesses navigate the digital transformation landscape. With a focus on leveraging next-generation technologies including 5G, blockchain, cybersecurity, artificial intelligence, and more, Tech Mahindra is committed to driving digital advancement and enhancing customer experiences across various industries such as telecommunications, manufacturing, banking, healthcare, and retail. Tech Mahindra Careers provides a plethora of opportunities for professionals to grow and excel in a diverse and inclusive work environment. The company fosters a culture of learning, innovation, and collaboration, encouraging employees to explore new ideas and contribute to groundbreaking projects. Working at Tech Mahindra means being part of a global community that values integrity, sustainability, and social responsibility, all while shaping the future of technology and its application in the world.

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