Customer Support Executive

Department Icon Operations Maintenance & Support
Posted: 2 days ago
0-1 years
Pune
Operations Maintenance & Support
work from office
Full Time
Closes 9 Jan 2027

Posted: 2 days ago
Let Jobaaj One apply for you

An AI agent that applies to roles like this on employers' own sites. 25 applications free, no card needed.

Job Description
About Company
Similar Jobs
Please verify your account first! Send OTP

Job Description

HIRING FOR TECH MAHINDRA


LOCATION : PUNE, YERWADA


Roles and Responsibilities

  • Provide exceptional customer support to clients through phone calls, emails, or chats.
  • Handle customer inquiries, resolve issues, and escalate concerns in a timely manner.
  • Maintain accurate records of customer interactions using CRM software.
  • Collaborate with internal teams to resolve complex issues and improve processes.
  • Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate.

SALARY


FOR FRESHERS 3.5LPA- 25K INHAND

EXPERIENCE- 6.5LPA- 45K INHAND -HIKE ON 30% ON LAST CTC


CONTACT NUMBER: 8552911071


Skills

BPOInternational BPOInternationalInternational ProcessCustomer SupportEnglishRotational ShiftsInternational VoiceCustomer Support

If a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.

About Company

Tech Mahindra represents a leading force in the global IT services and consulting sector, offering innovative solutions to help businesses navigate the digital transformation landscape. With a focus on leveraging next-generation technologies including 5G, blockchain, cybersecurity, artificial intelligence, and more, Tech Mahindra is committed to driving digital advancement and enhancing customer experiences across various industries such as telecommunications, manufacturing, banking, healthcare, and retail. Tech Mahindra Careers provides a plethora of opportunities for professionals to grow and excel in a diverse and inclusive work environment. The company fosters a culture of learning, innovation, and collaboration, encouraging employees to explore new ideas and contribute to groundbreaking projects. Working at Tech Mahindra means being part of a global community that values integrity, sustainability, and social responsibility, all while shaping the future of technology and its application in the world.

Read More

Similar Jobs

View all
Loading...
Bag Logo
Jobaaj
Get jobs like this by email

New Operations Maintenance & Support roles in Pune.

Job Alert
Google hiring for Specific Roles Apply Now!
1 min ago
New Opportunity
Amazon is hiring freshers Apply Now!
5 min ago
Featured Jobs
Microsoft opening 50+ positions Apply Now!
10 min ago

One email a day. Unsubscribe any time.