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Job Description
HIRING FOR TECH MAHINDRA
LOCATION : PUNE, YERWADA
Roles and Responsibilities
- Provide exceptional customer support to clients through phone calls, emails, or chats.
- Handle customer inquiries, resolve issues, and escalate concerns in a timely manner.
- Maintain accurate records of customer interactions using CRM software.
- Collaborate with internal teams to resolve complex issues and improve processes.
- Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate.
SALARY
FOR FRESHERS 3.5LPA- 25K INHAND
EXPERIENCE- 6.5LPA- 45K INHAND -HIKE ON 30% ON LAST CTC
CONTACT NUMBER: 8552911071
Skills
BPOInternational BPOInternationalInternational ProcessCustomer SupportEnglishRotational ShiftsInternational VoiceCustomer SupportIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
Tech Mahindra represents a leading force in the global IT services and consulting sector, offering innovative solutions to help businesses navigate the digital transformation landscape. With a focus on leveraging next-generation technologies including 5G, blockchain, cybersecurity, artificial intelligence, and more, Tech Mahindra is committed to driving digital advancement and enhancing customer experiences across various industries such as telecommunications, manufacturing, banking, healthcare, and retail. Tech Mahindra Careers provides a plethora of opportunities for professionals to grow and excel in a diverse and inclusive work environment. The company fosters a culture of learning, innovation, and collaboration, encouraging employees to explore new ideas and contribute to groundbreaking projects. Working at Tech Mahindra means being part of a global community that values integrity, sustainability, and social responsibility, all while shaping the future of technology and its application in the world.
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