E-mail Support Executive

Department Icon Operations Maintenance & Support
Posted: 2 days ago
2-7 years
Noida
Operations Maintenance & Support
work from office
Full Time
Closes 9 Jan 2027

Posted: 2 days ago
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Job Description

MEGA WALKIN DRIVE @ Tech Mahindra ,Sec 62 ,


Role & responsibilities

Role: Associate Customer Support ( Premium Banking Process)

Responsibilities: To Understand customer issues over the call and provide on time resolution as per the process.

Preferred candidate profile

  • > Graduate
  • > Must have 2years of experience in Banking or Customer support.
  • > Excellent communication skills in English and Hindi
  • > Good understanding and problem solving ability
  • >Good typing and basic computer knowledge

Benefits

  • > PF & ESI Benefits as per Govt policy
  • > 5 days working , 2 rotational week off
  • > Day shifts for females
  • > Night shift allowance for males
  • >Permanent opportunity with multiple performance based growth opportunities
  • Venue for Interview: B19, Tech Mahindra, Sec 62, Noida Opposite to DME college
  • Or Call
  • HR Sakshi - 9522746426
  • HR Jyoti- 9667136104

Skills

Client RetentionCustomer RetentionEmail SupportEmailClientRetentionClient SuccessCustomer Support

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About Company

Tech Mahindra represents a leading force in the global IT services and consulting sector, offering innovative solutions to help businesses navigate the digital transformation landscape. With a focus on leveraging next-generation technologies including 5G, blockchain, cybersecurity, artificial intelligence, and more, Tech Mahindra is committed to driving digital advancement and enhancing customer experiences across various industries such as telecommunications, manufacturing, banking, healthcare, and retail. Tech Mahindra Careers provides a plethora of opportunities for professionals to grow and excel in a diverse and inclusive work environment. The company fosters a culture of learning, innovation, and collaboration, encouraging employees to explore new ideas and contribute to groundbreaking projects. Working at Tech Mahindra means being part of a global community that values integrity, sustainability, and social responsibility, all while shaping the future of technology and its application in the world.

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