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Job Description
We are currently having openings in our Voice Process 100% work from office in permanent mode.
- Designation-
- Customer Support Associate.
- Job Profile-
- Have to resolve customers query Voice Call
- Mandatory Criteria-
- Min Graduaction.
- Both fresher & experienced can apply
- Excellent verbal communication skill in English & Hindi without major MTI for Voice process
- Customer Orientation.
- Between 09:00am 09:00pm, 10 hours of the day, 9 hrs. work and 1-hour break
- No planned leave for upcoming 3 months after joining
- 5 Days working 2 days’ rotational week off
- Should have a typing speed of 30WPM with 90% accuracy
- Interview Structure-
- HR round - General check. –
- Typing Test
- OPS round – General Check
- Voice Versant (V4 and above)
- Client Round – Video Call
- Documents Required –
- Education Mark sheets
- Aadhar Card
- Pan Card
- Offer letter, Exp Letter & last 3 months pay slips (for experienced people only)
- Location details for Walkin interview:
Tech Mahindra, DLF2, 4th Floor, Block C, Rajarhat, Kolkata-700156(Opposite of Geetanjali)
Candidates need to carry CV & Aadhar card(Government id card)
Preferred candidate profile
Skills
Customer SatisfactionCustomer SupportEngagementCustomer EngagementCustomer SupportVoice ProcessIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
Tech Mahindra represents a leading force in the global IT services and consulting sector, offering innovative solutions to help businesses navigate the digital transformation landscape. With a focus on leveraging next-generation technologies including 5G, blockchain, cybersecurity, artificial intelligence, and more, Tech Mahindra is committed to driving digital advancement and enhancing customer experiences across various industries such as telecommunications, manufacturing, banking, healthcare, and retail. Tech Mahindra Careers provides a plethora of opportunities for professionals to grow and excel in a diverse and inclusive work environment. The company fosters a culture of learning, innovation, and collaboration, encouraging employees to explore new ideas and contribute to groundbreaking projects. Working at Tech Mahindra means being part of a global community that values integrity, sustainability, and social responsibility, all while shaping the future of technology and its application in the world.
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