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Job Description
As the Lead Engineer for the Gemini Enterprise for Conversational Experience (GE:CX), candidate will be responsible for creating the human-like, conversational experience for customers who place orders over the phone/chat. You will use the new Google Cloud GE:CX Conversational AI platform to design, build, and deploy a sophisticated voice/chat agent capable of understanding natural language, validating information in real-time, and capturing complex order details.
Expectation
- Deep Understanding in Gemini Enterprise for Conversation Experience (GE-CX), Google Cloud Contact Center AI (CCAI), Dialogflow CX, Agentic, Playbook, Next Gen,Vertex AI, other relevant AI/ML APIs, Prompt Engineering
- Worked on the identification, design, and implementation of use cases for GCP Agents in contact centers to improve customer experience and operational efficiency.
- Strong proficiency in Python for developing and deploying AI applications -Proven ability to consume and integrate REST APIs within conversational agents for real-time data exchange.
- Exposure to Gen AI & ML and hands on experience will be plus
- Location - Bangalore/Hyderabad/Pan India
- Selection Criteria - 2 Technical rounds & 1 Managerial round
- Notice Period - Less than 30 Days
Skills
PythonImplementationAi/mlPrompt EngineeringAi & MlAiGoogle CloudMlGen AiAgenticVertex AiDialogflowAi DeveloperIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
TEKsystems, a global leader in IT services and staffing, presents a plethora of TEKsystems careers for individuals passionate about technology and innovation. As an organization deeply committed to empowering businesses through comprehensive IT solutions, TEKsystems offers careers that span across information technology, project management, cybersecurity, software development, and network engineering. Joining TEKsystems means becoming part of a collaborative community dedicated to solving complex technological challenges, fostering innovation, and driving digital transformation across industries. TEKsystems careers are not just about technical roles; they embody a commitment to professional growth, mentorship, and the opportunity to work with leading-edge technologies. This environment encourages individuals to thrive, innovate, and make a significant impact in the fast-evolving world of technology, making TEKsystems an ideal place to build a meaningful and rewarding career in IT.
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