IT Project Manager

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The IT Project Manager is a key execution role within the GCC, initially focused on the coordination and successful delivery of global Microsoft D365 F&O rollout projects across multiple countries. This role is responsible for applying best-practice project management methodologies (Agile, Waterfall, or Hybrid) to ensure projects are delivered on time, within budget, and to the scope and quality standards defined by the Global Template. Post-D365 stabilization, the role will expand to manage other application projects across the organization. The Project Manager will report directly to the CIO Recycling, ensuring executive alignment and visibility on all deployment progress and critical risks.

Key Responsibilities:

1. ERP Rollout Project Management (Primary Focus)
- Project Planning & Execution: Own the detailed project schedule, resource plan (internal and external), and delivery tracking for assigned D365 F&O regional and country rollouts.
- Vendor & SI Coordination: Work closely with the external System Integrator (SI, e.g., Infosys) Project Manager to align internal GCC resources (Functional/Technical Consultants) with the SI's delivery plan, ensuring smooth hand-offs and integration points.
- Scope & Template Management: Act as a guardrail for the Global Template, monitoring change requests and ensuring all project deliverables adhere to the defined global design and Future-State ('To-Be') process standards.

- Risk Management: Proactively identify, track, and mitigate project risks and issues (e.g., resource availability, technical dependencies, delayed business sign-off) that could impact the rollout timeline.
2. General IT Project Governance
- Methodology Application: Apply appropriate project management methodologies (Agile, Scrum, Waterfall) depending on the project domain (e.g., Agile for development, Waterfall for infrastructure upgrades).
- PMO Standards: Ensure all projects are initiated, executed, and closed following defined PMO standards and documentation requirements within the GCC.
- Budget Tracking: Track and report project expenditures against the approved budget, managing variances and forecasting costs accurately.
3. Communication & Stakeholder Management
- Status Reporting: Provide clear, concise, and timely status updates (progress, risks, issues) directly to the CIO, Business Sponsors, and steering committees across time zones.
- Cross-Functional Coordination: Facilitate effective communication and coordination between the GCC technical team, regional business partners, the Quality & Release Manager, and central EAI/Data teams.
- Change Management Support: Work closely with the Organizational Change Management (OCM) lead to integrate communication, training, and user adoption plans int
Qualifications:
Required Technical & Functional Skills:
- Project Management Expertise: Minimum 5 years of experience managing complex IT projects, with demonstrable experience in managing large-scale ERP implementations (D365 F&O, SAP, or Oracle).
- ERP System Knowledge: Strong familiarity with the core structure and implementation challenges of a Tier 2/Tier 1 ERP system, particularly Microsoft Dynamics 365 F&O.
- Methodology Proficiency: Proven ability to work in and manage projects using both Agile (Scrum/Kanban) and traditional Waterfall approaches.
- Tool Proficiency: Expert user of project management tools (e.g., Microsoft Project, Azure DevOps, Jira, Asana) and collaboration tools (Google Workspace).
- ITIL/Process Knowledge: Familiarity with IT Service Management (ITSM) and Change Management processes.
Desired Non-Technical Competencies:
- Influencing & Negotiation: Ability to influence stakeholders without direct authority and negotiate competing priorities between business units, IT, and external vendors.
- Proactive Problem Solver: A forward-thinking approach to anticipate potential roadblocks and develop creative solutions quickly to maintain project momentum.
- Structured and Organized: Exceptional organizational skills and attention to detail required for managing complex dependencies in multi-country