Customer Support Executive

Hi 

We are looking for Customer Support Executive - Sports Process

Are you a sports enthusiast with excellent written communication skills We are hiring for a Customer Support Executive to join our team for an exciting Sports Process! This is a fantastic opportunity for freshers and experienced professionals to kick-start or grow their career in customer service.

About the Role

As a Customer Support Executive, you will be responsible for resolving customer queries through email and chat. This is a non-voice role where your strong written communication skills will be key to providing exceptional support.

Your main responsibilities will include:

Responding to customer inquiries and resolving issues via email and chat.

Maintaining a high level of professionalism and customer satisfaction.

Ensuring all communications are clear, accurate, and timely.

• Working collaboratively with the team to meet performance goals.
• Required Skills & Qualifications
• Experience: Minimum 0 to 2 years in a customer support role. Freshers are welcome to apply.

Education: Under-Graduate, Any Graduate, or Any Post-Graduate.

Communication: Excellent written communication skills in English are a must.

Typing Speed: A typing speed of at least 30 words per minute with 85% accuracy is required.

• Basic Knowledge: Understanding of customer support roles and responsibilities is essential.
• Salary & Work Details
• Salary (Annual CTC):

Freshers: INR 2.7 LPA

Experienced (up to 2 years): INR 3.2 LPA

Shift: Fixed day shift.

Weekly Offs: Two rotational days off per week.

Location: Electronic City Phase 2, Bangalore.

Transport: No transport facility will be provided.

Selection Process

The selection process includes the following rounds:

1. RMG Screening

2. Written Non-voice Versant Test (focus on typing speed and accuracy)

3. Manual Written Test (scenario-based)

4. Operations (Ops) Round

How to Apply:

If you are a motivated and detail-oriented professional seeking a challenging and rewarding career, we encourage you to apply.

Please send your updated resume to [hidden_email] or via WhatsApp to [HR karthika- hidden_mobile].