ALLEN Overseas - Business Analyst

: Business Analyst - Business & Operations (Middle East)

Position Details

• Job Title : Business Analyst - Business & Operations (Middle East)
• Reports To : Head - Business & Operations
• Location : Dubai (with occasional travel to India and other GCC countries)
• Employment Type : Full-time, Permanent
• Salary : As per candidate profile and market benchmarks

About ALLEN Overseas

ALLEN Overseas brings the legacy of ALLEN Career Institute with over 37 years of excellence in JEE, NEET, Olympiads, and foundational programs to Indian students living outside India. Operating classroom programs across the UAE, Bahrain, Kuwait, Oman, KSA, and Qatar, we deliver high-quality education aligned with international curricula, enabling students to achieve academic excellence through proven pedagogical methods and a results-driven approach.

Role Overview

The Business Analyst - Business & Operations will work closely with the Head of Business & Operations and cross-functional leadership teams to drive strategic initiatives, improve operational efficiency, and enable data-driven decision-making across multiple geographies. This role requires a strong blend of analytical capability, structured problem-solving, stakeholder coordination, and execution discipline in a fast-paced, multi-country environment.

Key Responsibilities

• Strategic Analysis & Business Insights :
• Build business cases, financial models, and ROI frameworks for new initiatives.
• Develop dashboards and performance tracking frameworks (sales forecasts, operational metrics, project ROI, cost optimization).
• Conduct data-driven analysis on process efficiency, market trends, and growth opportunities.
• Synthesize findings into concise executive summaries with clear recommendations.
• Program & Project Management Support :
• Support definition, scoping, and tracking of cross-functional projects with measurable deliverables.
• Monitor project timelines, risks, and dependencies (including technology/product integrations).
• Maintain real-time project trackers and status dashboards.
• Identify bottlenecks and propose actionable solutions.
• Cross-Functional Coordination & Alignment :
• Collaborate with Sales, Marketing, Technology, Support, and Operations teams across 7 countries.
• Facilitate alignment meetings and ensure clear communication of priorities and KPIs.
• Assist in cascading quarterly and monthly goals aligned with organizational strategy.
• Ensure inter-team dependencies are managed effectively.
• Operational Excellence & Process Improvement :
• Analyze operational workflows and recommend process improvements.
• Support automation initiatives and tech-enabled efficiency projects.
• Contribute to pricing optimization, sales enablement improvements, and customer experience enhancements.
• Assist in scalability planning across GCC markets.
• Strategic Planning & Decision Support :
• Contribute to annual budgeting and long-term business planning.
• Prepare structured pre-read materials and decision frameworks for leadership meetings.
• Provide data-backed recommendations to support faster, informed decision-making.
• Proactively identify risks, growth levers, and improvement opportunities.

Analytical & Strategic Thinking :

• Strong problem-solving skills with hypothesis-driven thinking.
• Proficiency in data analysis, financial modelling, and business reporting.
• Ability to convert complex business problems into structured, actionable insights.

• Experience supporting cross-functional projects in fast-paced environments.
• Strong ability to track deliverables, timelines, and dependencies.
• Exposure to projects involving technology or platform integrations is preferred.

• Excellent written and verbal communication skills.
• Ability to work effectively with senior leadership and cross-functional teams.
• Structured presentation skills for executive-level summaries.

• High ownership and accountability.
• Comfortable working in ambiguity and dynamic environments.
• Strong prioritization and multitasking ability.

• B.Tech. from premier institutes in India.
• Minimum 2-3 years of experience in Business Analyst Role.
• Prior experience in a fast-paced startup or multi-location environment preferred.
• Exposure to distributed team coordination across geographies is an advantage.
• Strong proficiency in Excel, PowerPoint, and data visualization/reporting tools.

(ref:hirist.tech)