Account Manager

This is a remote position.

SDG is a global cybersecurity, identity governance, risk consulting and advisory company that advises and partners with clients to address their complex security, compliance and technology needs and delivers on strategy, transformation, and long-term management of their cybersecurity and IAM programs.

We help some of the largest brands in the world realize their business vision through a mix of strategic advice, expert systems integration, relevant technology recommendations and smart managed services. Our value proposition to our customers is that we bring thought leadership to the table in each of our domains, a passion for customer success, and an eye to risk management in everything we do.

We are looking for you to join our SDG family!

SDG Corporation (SDG) is expanding the Account Management Team. We are seeking to hire top-notch Account Manager (s) to manage SDG’s Technology Solutions & Services portfolio. The ideal candidate will have a minimum of 8-10 years of account management experience with a proven success record in growing IT Services and Solutions, including IT Advisory Services, IT Security & Identity Management and Digital Solutions across North America. This role requires sound business acumen, a result driven mind set, as well as a proven record of meeting and exceeding established targets, quotas and customer expectations.

The Account Manager will be assigned to a specific account and will have the sole responsibility for developing and managing the customer base resulting in growing the portfolio. The ideal candidate will have a good understanding of the Information Security and Digital Technology solutions and services landscape. This role requires a highly motivated individual with a self-starter attitude. He/she will work closely with sales, pre-sales, delivery and practices teams across SDG. Success in this position will rely on the individual’s ability to build and maintain relationships at the Technology and Security C- and VP levels, as well as the ability and drive to grow SDG’s value proposition across multiple industry verticals within the assigned accounts.

• Manage a strategic account, consisting primarily of current customers with a large, global installed base
  


• Meet regularly with client vendor management to assure that stakeholder requirements are met and that SDG has visibility to upcoming engagements.
  


• Create and manage account plans while identifying critical milestones, risks in salesforce.com
  


• Maintain visibility into existing engagements to inform SDG about Prospect for new opportunities within the account.
  


• Work with talent sourcing organization to assure that resources are engaged with the client in a timely manner.
  


• 
  Lead engagement improvement efforts that best address customer needs, while coordinating the involvement with various stakeholders for support, service, and managing resources
  


• Work with delivery team to assure that resources are performing to client expectations.
  


• Lead efforts to bring advisory and thought leadership talent to assist client in the development of an engagement roadmap.
  


• Manage SOW creation in concert with the delivery organization that are consistent with the engagement roadmap.
  


• Assure that all contracts are in sync with client requirements and SDG business goals.
  


• Work with SDG finance to assure that all SOW’s are consistent with PO’s and that receivables meet SDG collection objectives.
  


• Assure that SDG SOW requirements are aligned to stakeholder expectations.
  


• Work with SDG on and offshore delivery teams to develop and drive strategic projects to assure the company meets revenue goals.
  


• Meet SDG’s profitability targets and exceed annual quota.
  


• Manage financials for the account planning and invoicing
  


• Able to travel 50%

Requirements

• 7+ years of relevant working experience in the Information Technology & Services Industry related account management.
  


• Proven ability to manage multiple client stakeholders concurrently, to assure client satisfaction.
  


• Proven track record of uncovering and driving high-impact projects that require strategic thinking, analysis, business planning and execution.
  


• 3+ years of program management experience for high profile, Fortune 100 accounts.
  


• Ability to mine assigned accounts for revenue growth.
  


• Ability to impact and influence client stakeholder business decisions.
  


• Successful track record leading and working with finance and delivery teams.
  


• Ability to anticipate and manage client engagement risks.
  


• Confident, solution-oriented, collaborative worker.
  


• Dynamic presenter and facilitator skills; experience in presenting to senior management
  


• Candidate should have an understanding of working with offshore constituents to assure engagements are successful.

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• Start-up business experience a plus

• Bachelor’s degree in marketing or related field, MBA preferred.

Benefits

Benefits of working for SDG:

• Amazing People
  


• Amazing Customers
  


• Career growth
  


• Supports lifelong learning.
  


• Opportunity to work on new technologies.
  


• Flexible work environment
  


• Work-Life Balance
  


• Employee Centric
  


• Supportive Leadership Team
  


• Start-up environment in an established company of over 25 years
  

Check us out at www.sdgc.com

SDG CORPORATION IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER COMMITTED TO AFFIRMATIVE ACTION AND A DRUG-FREE WORKPLACE.

All qualified applicants will receive consideration for employment without regard to race, color, sex, or national origin. At SDG Corporation, we are committed to recruiting the best military and veteran talent.